The Custom Design Form is essentially a contact form embedded in the app and visible on the "Custom Design" screen.
This screen can be accessed when users click on the default labelled "Logo" tab (secondary tab) on desktop and through links shown on the options panel on mobile.
Custom design forms are for accepting sign designs from potential customers that Sign Customiser cannot produce. If you are looking for a more streamlined quoting process, then visit our docs on quote mode.
Users can upload files, use all the standard form inputs such as dropdowns, checkboxes and radio buttons, and send messages without exiting the same page that the app lives on. Merchants who use custom design forms find that they receive up 47% more submissions using this feature when compared to hosting a similar form on another page.
How to create a Custom design form
Navigate to the admin of Sign Customiser for your store.
Click on the "Customisers" menu item in the home screen.
Click on customiser you wish to edit.
Click on "Forms" on the left-hand side navigation menu.
Click on "Add New form"
On the form edit page you will be able to select the type of form, ensure that "Custom design" has been selected.
In the "Fields" card, click on "Add new field" to add all the inputs you want to include on your form.
In the "Email" card, you can change the email address to which these forms will be sent and the email subject.
Hit save at the bottom of the form.
Form Settings
The "Form Settings" section enables you to set the language for the title and all the success and error messages for your custom design form and set notice messages, these labels are all visible on the client side and presented in the same screen as the custom design form.
