Automatically switch to the next size up when character limit is reached

For our fixed-width and fixed-height models you can set a character limit per size. When a user enters in more characters on a single line that exceeds the character limit, our app will automatically change the current size selected to next size up if its available.

This allows the user to create signs with the amount of characters they want for that line and not have to worry about character limitations as that can disrupt their design process and lead to frustrations.

How to prevent sizes from automatically switching up

If you want this feature turned off. The follow these instructions

1. Navigate to the admin of Sign Customiser on your store.
2. Click on "Customisers" in the home page menu.
3. Click on customiser you wish to edit

4. Click on Sizes and navigate to the bottom of the page where you will see the setting "Prevent size automatically switching up" (please note this setting is only available for Fixed-width and Fixed-height letter models.

   

5. Ensure the setting is ticked.
6. Hit save